Impress Sensors

Tel: +44 (0) 118 981 7980

Email:info@impress-sensors.co.uk
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Title (Mr/Mrs etc.) 
First name *         * required
Surname *
Company *
Email
Tel
Address

Was your call handled quickly and responsively, comment on any issues?
Tick for Yes

Were you spoken to courteously, comment on any issues?
Tick for Yes

Was you call handled with adequate knowledge, comment on any issues?
Tick for Yes

How would you rate the overall quality of your last experience with the company?

Please click the radio button on each section against how you rate the performance.
1 = Very satisfied, 2 = Satisfied, 3 = Neutral/Not sure, 4 = Dissatisfied, 5 = Very dissatisfied

Customer Service and support

  1 2 3 4 5
Overall quality of purchase
The value
Technical and commercial information available
Technical Product Support
Purchasing experience
Initial lead time for products
On time delivery
Installation or first use of product
Usage experience
After purchase service (warranty, repair, customer service etc)

Products

Product range available
Pricing & Discount structures
Competitiveness on price
Competitiveness on features & specification
Flexibility or adapting products
Product and application knowledge available

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